Terms and Conditions
1. Introduction
Welcome to Aircraft Buyer Models. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website and placing an order, you agree to be bound by these terms.
2. Information About Us
Aircraft Buyer Models Ltd is a company registered in England and Wales. Our company registration number is 15428584. You can contact us at info@aircraftbuyermodels.com.
3. Products and Services
We specialise in selling high-quality aircraft models. Each product’s features, specifications, and any relevant limitations are detailed on the respective product pages.
4. Ordering and Acceptance
- By placing an order on our website, you make an offer to purchase products subject to these terms.
- We will acknowledge receipt of your order via email, but this does not constitute acceptance. A contract is formed only when we dispatch the products to you.
- We reserve the right to refuse or cancel an order for reasons including stock availability, pricing errors, or suspected fraudulent activity.
5. Pricing and Payment
- All prices are listed in GBP and include applicable taxes.
- Additional charges, such as delivery fees, will be clearly displayed before checkout.
- We accept payments via Visa, MasterCard, American Express, and PayPal.
- Payment must be received in full before products are dispatched.
6. Delivery
- We deliver to addresses within the UK and selected international locations, including the USA, Canada, and the EU.
- Estimated delivery times are provided on our Delivery Information page. While we strive to meet these estimates, delays may occur.
- If your order is delayed beyond 30 days, you may request a refund or alternative arrangements.
- Risk of loss or damage to products passes to you upon delivery.
- If we fail to deliver within 30 days, you are entitled to a full refund unless an extended delivery date was agreed upon.
7. Cancellation and Returns
- You have the right to cancel your order within 14 days of receiving the goods under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
- To cancel, please contact us at info@aircraftbuyermodels.com.
- Returned products must be in their original, unused condition and include all original packaging.
- The cost of return shipping is the customer’s responsibility unless the item is faulty or incorrect.
- Refunds will be processed within 14 days of receiving the returned goods.
8. Faulty or Incorrect Products
- If you receive a faulty or incorrect product, please notify us within 14 days of delivery.
- Under the Consumer Rights Act 2015, you are entitled to:
- A full refund if the item is faulty within 30 days.
- A repair or replacement if the fault is reported within six months.
- A repair, replacement, or partial refund for faults reported after six months, depending on circumstances.
9. Intellectual Property
- All content on this website, including images, text, logos, and downloadable files, is the property of Aircraft Buyer Models Ltd or its content suppliers.
- Unauthorised use, reproduction, or distribution of any content is strictly prohibited.
10. Limitation of Liability
- To the extent permitted by law, Aircraft Buyer Models Ltd shall not be liable for any indirect, incidental, or consequential losses arising from the use of our website or the purchase of our products.
- Our total liability to you shall not exceed the total amount paid by you for the products in question.
11. User Accounts
- If you create an account on our website, you are responsible for maintaining the confidentiality of your login details.
- We reserve the right to suspend or terminate accounts if fraudulent or abusive behaviour is detected.
12. Privacy and Data Protection
- We comply with the UK General Data Protection Regulation (UK GDPR).
- Personal information collected during the ordering process will be handled as outlined in our Privacy Policy.
13. Force Majeure
- We shall not be liable for any delay or failure in performance caused by circumstances beyond our control, including but not limited to natural disasters, pandemics, government actions, supply chain disruptions, or technical failures.
14. Warranties and Disclaimers
- We strive to ensure product descriptions, pricing, and availability are accurate. However, we do not guarantee that all information is error-free.
- If a product does not match its description, you may return it as per our Returns Policy.
15. Customer Responsibilities
By purchasing from Aircraft Buyer Models Ltd, you confirm that:
- You are at least 18 years old or have permission from a parent/guardian to make purchases.
- The details you provide during the ordering process are accurate and complete.
- You will not use our products for any illegal or unauthorised purposes.
16. Third-Party Links
- Our website may contain links to third-party websites for informational purposes.
- We are not responsible for the content, security, or privacy practices of any linked websites.
17. Alternative Dispute Resolution (ADR)
- If you are not satisfied with our response to a complaint, you may use an Alternative Dispute Resolution (ADR) provider.
- We are willing to engage in ADR.
- If we agree to ADR, the relevant provider is The Retail Ombudsman.
18. Pre-Orders and Custom Orders
- Pre-orders: Estimated delivery dates will be provided, but delays may occur due to production schedules.
- Custom Orders: Cancellations and refunds may not be available once production has begun.
19. Business-to-Business (B2B) Transactions
- Orders placed by businesses are subject to separate terms and do not include consumer protections under the Consumer Rights Act 2015.
- We exclude all implied warranties under the Sale of Goods Act 1979, except where prohibited by law.
20. Amendments to Terms
- We reserve the right to update these Terms and Conditions. Any changes will be posted on this page, and where appropriate, notified to you by email.
- Your continued use of the website constitutes acceptance of the updated terms.
21. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.