Welcome to the Help & Support page for Aircraft Buyer Models. We’re committed to providing you with high-quality aircraft models and exceptional customer service. Below, you’ll find information to assist you with common inquiries and concerns.
Frequently Asked Questions (FAQs)
1. What types of aircraft models do you offer? We offer a diverse range of high-quality diecast aircraft models, including commercial airliners and military planes. Our collection features models from renowned manufacturers such as Airbus, Boeing, and Dassault Aviation. You can explore our full selection on our Models page.
2. How can I place an order? To place an order, browse our Models page, select the desired model, and click “Add to basket.” Once you’ve added all desired items, proceed to checkout to complete your purchase.
3. What payment methods do you accept? We accept various payment methods, including major credit cards and PayPal. All transactions are processed securely to ensure the safety of your personal information.
4. Do you ship internationally? Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. Please refer to our Delivery, Returns and Refunds page for detailed information.
5. What is your return policy? We strive for customer satisfaction. If you’re not satisfied with your purchase, you may return it in accordance with our Delivery, Returns and Refunds. Please review the policy for conditions and instructions on initiating a return.
6. How can I track my order? Once your order has been shipped, you’ll receive a confirmation email with tracking information. You can use this information to monitor the delivery status of your order.
Contact Us
If you have further questions or require assistance, please don’t hesitate to reach out. You can contact us via email at info@aircraftbuyermodels.com. We aim to respond to all inquiries within 24 hours.
Additional Resources
- Terms & Conditions: For information regarding the terms governing the use of our website and services, please visit our Terms & Conditions page.
- Privacy Policy: To understand how we collect, use, and protect your personal information, please review our Privacy Policy.
- Delivery, Returns & Refunds: Detailed information about our shipping procedures, return process, and refund policies can be found on our Delivery, Returns and Refunds page.
We appreciate your interest in Aircraft Buyer Models and are dedicated to ensuring your experience with us is enjoyable.